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Support: SAFARI Montage Live!

SAFARI Montage products are designed specifically with your environment in mind. Each product is tailored to support the most common, industry-standard platforms and plug-ins to ensure a minimal client footprint – minimizing deployment impact for IT Departments while ensuring seamless participation for students and educators.

SAFARI Montage Live! — System Requirements


Client Hardware Requirements

WINDOWS   OS X
1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Microsoft® Windows® XP or Windows 7   Intel Core™ Duo 1.83GHz or faster processor
2GHz Intel Pentium 4 or faster processor (or equivalent) for Windows Vista®    
1GB of RAM   1GB of RAM
128MB of VRAM   128MB of VRAM*
*Recommended for GPU hardware acceleration–dependent features. Adobe® Flash® Player will use software mode for systems that do not meet the system requirements.


Mobile Device Requirements

iOS   Android
iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad uding iOS 5 or later   Android 2.2, 2.3, 3.0, 3.1, 3.2, or 4.0 using ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264 and AAC HW decoders and 256MB of RAM
SAFARI Montage Live-5! v5.4.2.1+ Server   SAFARI Montage Live-5! v5.4.2.1+ Server
Wi-Fi or 4G required for videoconferencing   Wi-Fi or 4G required for videoconferencing
3G recommended for use with audio-only conferencing   3G recommended for use with audio-only conferencing
    Adobe AIR 3.5
    Android Browser
*Recommended for GPU hardware acceleration–dependent features. Adobe® Flash® Player will use software mode for systems that do not meet the system requirements.


Client Operating Systems and Browsers

Microsoft® Windows®   Windows 7
Internet Explorer® 7.0 or later, Firefox® 4.x, Safari® 4.x, Google Chrome 2.0 or higher
    Windows Vista®
Internet Explorer® 7.0 or later, Firefox® 4.x, Safari® 4.x, Google Chrome 2.0 or higher
    Windows XP
Internet Explorer® 7.0 or later, Firefox® 4.x, Safari® 4.x, Google Chrome 2.0 or higher
Apple® Mac OS®   Mac OS X v10.4 or 10.5
Firefox 4.x, Safari 4.x, Google Chrome 2.x or higher
    Mac OS X v10.4 or 10.5 (Intel)
Firefox 4.x, Safari 4.x, Google Chrome 2.x or higher
Adobe Flash Player 11.7 required for all Operating Systems.


Client Bandwidth

AUDIO   VIDEO   SCREENSHARING & REMOTE CONTROL
From 30kbps upload (100kbps recommended)   From 100kbps upload (500kbps recommended, 1MBIT+ for HD)   From 300kbps upload (500kbps recommended)
From 30kbps per receiving stream download   From 100kbps per receiving stream download   From 300kbps download (1MBit+ recomended)
For the best possible and most reliable experience do not use WiFi equipment and use a high-grade, dedicated, low-latency broadband internet access.


Network Requirements

Server Connection   Gigabit Wired Ethernet
    Switched Backbone
    Full Duplex
Firewall Configuration   80 (TCP) - HTTP (required)
    1935 (TCP/UDP) - RTMP (required for FLASH access)
    443 (TCP) - HTTPS (optional)
Additional   All SAFARI Montage products rely on well-configured local and wide-area networks.
    SAFARI Digital Transcoders & Selective Video Streaming perform optimally when network switches and routers (for WANs) are configured to support multicasting, now standard on most current networking equipment.
    Performance of SAFARI Montage may be enhanced with Quality of Service (“QoS”) network configurations and/or packetshapers.


Supported Camera and Video

WINDOWS   OS X
Any Camera or Video Card compatible with the Windows Driver Model (WDM)   Any Camera or Video Card compatible with the QuickTime driver model
USB and FireWire supported   USB and FireWire supported
Tested and works well with most Logitech Web Cameras. QuickCam® Pro 9000 recommended   Tested and works well with iSight Cameras. We can also recommend the Logitech QuickCam® Vision Pro


Supported Microphone, Headset & Audio

WINDOWS   OS X
Any microphone or sound card compatible with the Windows Driver Model (WDM)   Any microhphone or sound card compatible with the QuickTime driver model
USB and FireWire supported   USB and FireWire supported
Headsets or echo-canceliing microhpones are strongly recommended   Headsets or echo-canceliing microhpones are strongly recommended