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SAFARI Montage® Version 5.4.x

Product Release Information

Releases & Dates:
Customer Support:

SAFARI Montage
5.4.28 - 08/08/2012


This document contains the release notes for SAFARI Montage 5.4.x. This is a full release of the SAFARI Montage System and the following sections provide details to its release. SAFARI Montage 5.x.x is not a software-only upgrade from SAFARI Montage 4.x and may require a new OS drive, increased RAM, and/or a new server. Contact SAFARI Montage Customer Service (1-800-782-7230) regarding SAFARI Montage 5.x.x upgrade options.

New in this Release

  • Digital Curriculum Presenter (DCP)
    • New My Lessons feature added (also available as a separate license)
      • Allows Teachers to create customized personal lessons - by importing existing playlists, copying a lesson from an existing DCP course, or from scratch.
      • Note that My Lessons content - lessons and vocabulary - is personal and cannot shared.
    • Get It?
      • New Review & Assign feature added, allowing Teachers to assess Get It? results and selectively review missed concepts in class and/or assign after class review to students answering incorrectly.
      • Get it? results are now selectively displayed by the teacher.
      • Get it? layout has been updated to allow for longer answers and for consistency.
      • Get It? results report has been added to provide access to the number of respondents, number of correct answers, percentage of correct answers, and drill-down to individual student responses.
    • The dashboard now displays last three lessons viewed.
    • Lessons may now be copied from one course to another.
  • State Standards & Correlations
    • State standards have been comprehensively updated, including many that now incorporate Common Core standards.
    • All packaged content correlations have been updated to correlate with newly updated standards.
    • A new standards & correlations upload feature has been added, allowing customers to update standards & correlations independent of software updates.
  • Multi-Format Auto-Converter
    • Extended to simultaneously convert uploaded videos into standardized 300, 800 and 1600kbps versions.
      • Uploaded files less than 500kbps will only convert to 300kbps.
      • Uploaded files greater than 500 but less than 1200kbps will convert to 300 and 800kbps.
      • Uploaded files greater than 1200kbps will convert to 300, 800, and 1600kbps.
    • Import Common Cartridges into Digital Curriculum Presenter lessons.
  • Channel Guide
    • New module, providing a fully integrated daily program guide to support Network DVR recording.
    • Supports both fixed and programmable IPTV tuners; programmable tuner support provided in conjunction with Pathways SM.
  • Playlists
    • Added the ability to jump to the first item in a playlist.
  • Thumbnails®
    • Added support for bookmark thumbnails for CreationStation® and Packaged content.
    • Updated automatic thumbnail generation for CreationStation content to be created consistently from a frame 10 seconds into the video.
  • CreationStation®
    • Added Flash Video MPEG-4 part 12 (F4V) file support.
    • Added Portable Network Graphics (PNG) file support.
  • SAFARI Montage Media Player
    • Now preserves the last language selected for a user session.
    • Added support for Arabic and Hebrew languages.
    • FLV and SWF file types no longer play within the media player and instead open a new browser widow and play natively in Flash player.
  • Web Browser Support
    • Support for the following web browser types:

      Operating System
      Microsoft® Internet Explorer®
      Apple® Safari®
      Microsoft Window® 7 9.0 and 8.0 11.0 Unsupported 20.0
      Microsoft Window Vista® 9.0 and 8.0 11.0 Unsupported 20.0
      Microsoft Window XP SP3 8.0 and 7.0 11.0 Unsupported 20.0
      Apple Mac OS® X 10.7.3 Unsupported 11.0 5.1 20.0
      Apple Mac OS X 10.6.8 Unsupported 11.0 5.1 20.0

Supported Content Packages

  • Audio Clips With Supporting Still Image
    • IRC: History Pictures
    • IRC: California History Pictures
  • Interactive
    • Visual Dictionary
    • Cyber-Science 3D Model (2013)
  • Still Images
    • Schlessinger Image Library
    • World Factbook
    • Paintings by the Masters
    • Digital Resources From NASA
    • IRC: History Pictures
    • IRC: California History Pictures
    • National Atlas of The United States Maps
    • U.S. Fish and Wildlife Service Photographs (2013)
    • Cyber Science 3D Model (2013)
  • Video
    • K-8 Core Content (2012)
    • K-8 Expansion NEW!
    • 9-12 Core Content (2012)
      • 9-12 Core (2012)
      • 9-12 Expansion (2012)
      • 9-12 Super Core (2012) [9-12 Core + 9-12 Expansion]
    • K-12 Super Core (2011) [K-12 Core + 9-12 Expansion]
    • Additional Schlessinger Media® K-8 (2012)
    • Additional Schlessinger Media 9-12 (2012)
    • Digital Resources from NASA
    • Career Clips1
    • BestQuest Teaching Systems®
      • Algebra'scool® (2012)
      • Math'scool® (2012)
    • Almanac Newsreel
    • National Underground Railroad Freedom Center®
    • The Video Encyclopedia of the 20th Century®
    • BBC Shakespeare

Installation and Upgrade Notes

  • Installation and Upgrade
    • See the SAFARI Montage 5.4.x Upgrade Instructions tab above.
  • Minimum System Requirements
    • See the SAFARI Montage 5.4.x System Requirements tab above.

5.4.28 Release Details

  • SAFARI Montage Media Player
  • Key Corrections
    • Thumbnail for key concepts now appear correctly in all titles.
    • Suppression of the Selective Video Streaming panel on the Dashboard for Managed Home Access users.
    • Managed Home Access icon appears correctly in home access on standalone servers.
    • Admin only access to Managed Home Access servers when the 'This Server Streams' option is disabled.
  • Known Issues and Workarounds
  • Issues
    Affected Module/Package
    Affected Operating System
    Affected Web Browser
    Unit Level lesson is not visible after adding a chapter to a unit. DCP Any Any Delete the chapter level.
    Cyber Science 3D models do not launch when clicking the "Play" button on the search results page. Cyber Science 3D Any Any Got to the model's detail page and click the "Play" button to launch.
    Get it? session window is opening behind other browser windows. DCP Any Any Click the Get it? session window to make in active.
    Long Playlist titles are running outside the Playlist panel of the Dashboard. Dashboard Any Any Shorten the number of characters used in the Playlist title.
    Only the available publishers, of a content package, should be displayed in the Publishers dropdown. Search Any Any First select the content package and then click the Search button to filter the publishers.
    Actions in the right-click sub-menu should be enabled when creating My Lessons folders. DCP Any Any First select My Folder and then on the Create button from the top.
    Resource hints do not appear if quotes are used in the Get it? question. DCP Any Any Remove the quotes from the question.
    English and Spanish language tracks are appearing in the metadata for CreationStation videos and Flash formats on the expansion server. CreationStation Any Any No known workaround.


1Requires SAFARI Montage Media Player for playback.

Microsoft® Windows®

Operating System
  • Windows XP Service Pack 3
  • Windows Vista®
  • Windows 7
Web Browsers
  • Internet Explorer®
    • 9.0 (Windows 7 and Vista)
    • 8.0 (all supported Operating Systems)
    • 7.0 (Windows XP)
  • Firefox®
    • 13.0 (all supported Operating Systems)
  • Google Chrome
    • 20.0 (all supported Operating Systems)
Minimum Hardware
  • 1.8 GHz CPU (Recommended: 2 GHz or greater)
  • 512 MB RAM (Recommended: 1 GB or greater)
  • 128 MB of Video RAM
Apple® Mac OS®

Operating System
  • Mac OS X v10.7.31
  • Mac OS X v10.6.82
Web Browsers
  • Safari®
    • 5.1 (OS X 10.7 and 10.6)
  • Firefox®
    • 13.0 (all supported Operating Systems)
  • Google Chrome
    • 20.0 (all supported Operating Systems)
Minimum Hardware


  • Mac with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
  • 2GB RAM
  • 7GB of available space


  • Mac with Intel® processor
  • 2.0 GHz CPU
  • 1GB RAM
  • 5GB of available space

Browser Plug-ins (All Platforms)

  • SAFARI Montage Media Player
    • Plays both Windows Media® and Apple QuickTime® (Apple QuickTime 7.6 required)
    • Installers

    • Version 5.4.9 (32-bit Windows XP, Vista, 7)
    • Version 5.4.7 (OS X 10.7 and 10.6)
    • Required for:

    • Microsoft Windows Vista and Windows 7 Compatibility
    • Digital Curriculum Presenter (DCP)
    • Pathways SM
    • SAFARI Montage Managed Home Access Module
    • Closed Captioning Toggle
    • Alternate Language Audio Tracks
    • Enhanced Full-Screen Playback
    • Playback of Career Clips Content
  • Apple QuickTime

    Required for Windows operating systems and Mac OS for playback of QuickTime and H.264 content, and Managed Home Access.

    • X (OS X 10.7 and 10.6)
    • 7.7 (OS X 10.7, 10.6 and 10.5/Windows 7, Vista and XP)
  • Microsoft Windows Media Player 11 (Windows XP and Windows Vista) or Microsoft Windows Media Player 12 (Windows 7)
    • Required for the playback of Windows Media. Windows Media playback not available on Mac OS.
  • Adobe® Flash® Player 10 - Required for Visual Dictionary interactive image package.
  • Adobe® Acrobat® Reader X
  • Sun® Java® 6 Standard Edition - required for CreationStation uploads.
  • Cyber-Science 3D Viewer
    • Required to view Cyber-Science Interactive 3D models
    • Installers

    • Version 3.1.66 (Windows 7, Vista and XP)
    • Version 3.1.64 (Mac OS X)
    • Note:Cyber-Science 3D Viewer is not supported under OS X 10.7 (Lion).

Additional Local Software

Additional software may be required to create or view certain CreationStation content.

  • Software clients for the associated file types
    • SMART Notebook® software / SMART Notebook Interactive Viewer software - .NOTEBOOK / .NBK
    • Promethean® ActivInspire® / ActiveStudio® / Flipchart Viewer - .FLIPCHART / .FLP / .AS3A
    • Hitachi® StarBoard® - .YAR
    • eInstruction® Workspace - .GWB
    • Microsoft Office / Office Vewiers - .DOC/.DOCX, .XLS/.XLSX, .PPT/.PPTX
    •® - .SDW/.ODT, .SDC/.ODS, .SDD/.ODP, .ODG; .ODF, .SDP
    • Apple iWork® - .PAGES, .NUMBERS, .KEY
    • Adobe Acrobat Reader - .PDF
    • An EPUB® Reader - .LIT, .EPUB
  • Interactive Whiteboard Integration - supported software versions.
    • SMART Notebook Software / Notebook Interactive Viewer - v 9.5 or greater
    • Promethean ActivInspire (v 1.5 or greater) / ActiveStudio (v 2.5 or greater) / Flipchart Viewer
    • StarBoard (v 8.11 or greater)/StarBoard LE - Viewer Only (v 3.0 or greater)/StarBoard for OS X (v 9.2 or greater)
    • eInstruction Workspace for Windows (v 8.90 or greater)/eInstruction Workspace for OS X (v 5.10 or greater)

Managed Home Access Clients
  • SAFARI Montage Media Player 5.4.x
  • Apple QuickTime
  • 768kbps Broadband Internet Connection

Local Area Network
  • 100Mb Wired Ethernet
  • NetBIOS Protocol
    • Windows: "Client for Microsoft Networks" protocol must be active on client machines.
    • OS X: The "Samba" suite of protocols is already active. No changes are required.
  • Switched Backbone
  • Full Duplex

Instructions for Upgrading SAFARI Montage OS to Version 5.4.x

Please note that these upgrade instructions are ONLY for upgrades to installations of version 5.0.29 or later. If you are currently running a version prior to 5.0.29, you will need to first upgrade your server. A server upgrade to version 5.0.29 will require a hard drive and memory upgrade. Please contact Technical Support at 800-782-7230 if you have any questions or concerns regarding the current status of your SAFARI Montage server.



An email from SAFARI Montage containing a download link

Please read these instructions in their entirety before you begin:
  • These instructions and all related documents are available online at
  • It is important that you review the SAFARI Montage 5.4.x Release Notes available online, as these may include Known Issues that you should understand before running the upgrade.
  • Review the SAFARI Montage 5.4.x System Requirements, which include important information that will ensure your environment meets all requirements.
  • Allow for time to backup your system in your update planning.
  • No one should use the SAFARI Montage System during the update process, so please perform this update during off-hours.
  • Review any questions with Technical Support in advance. Please note that SAFARI Montage Technical Support is available Monday - Friday from 8 a.m. to 7 p.m. Eastern Time and they may be contacted by telephone at 800-782-7230 or online via
Important Considerations:
  1. We recommend you update all client computers to the current version of the SAFARI Montage Media Player prior to running the OS upgrade. Not doing so will result in all users receiving an alert upon logging in to SAFARI Montage instructing them to upgrade the player. Administrators can suppress this notification in the following location: ADMIN -> Settings -> System -> Alert to Install SAFARI Montage Media Player. The latest version of the player is available for download at
  2. If monitoring the update from the console, be aware that the system may appear to be inactive at certain times during the upgrade. This does not mean that the upgrade has stopped.
WARNING: DO NOT interrupt the update in any way or power off the server at any time during the update process or database optimization. Doing so may severely and irreparably damage your Safari Montage system.

If you are running WAN Manager with Expansion Server(s):
  1. The Expansion Controller must be upgraded first. See Upgrade Instructions below.
  2. Once the Expansion Controller has been upgraded, it will automatically push the upgrade to all of the Expansion Servers. The progress of the upgrade can be viewed by navigating to Admin -> Expansion Server -> Expansion Servers.
If you are running WAN Manager with Remote School Server(s):
  1. The WAN Manager Parent server must be upgraded first. See Upgrade Instructions below.
  2. Once the upgrade is completed on the WAN Manager Parent server, you will be able to automatically 'push' the upgrade to the Remote School Servers, thereby eliminating the need to upgrade them separately on-site.
    1. Navigate to Admin -> WAN Manager -> Remote School Servers
    2. Either check 'Remote update all servers', which will update five servers at a time until they have all been upgraded, or select individual servers to be upgraded by checking the box next to the server name.

Total time to upgrade all expansion and/or remote school servers will depend upon the total number of servers and available bandwidth. The upgrade will be downloaded to each remote server, where the upgrade process will run automatically and take approximately one to two hours. If 'Remote update all servers' is selected, servers will be processed in groups of five, and upgrades will run concurrently on each group of remote servers.

Download and Upgrade Instructions:
  1. Backup your SAFARI Montage system via the Administration tools:
    1. Navigate to Admin Data Recovery Backup
    2. Perform a full backup setting the backup option "Data Only" to "No".
  2. Download upgrade media (ISO) using the link provided in the email from SAFARI Montage.
  3. Upload the downloaded ISO file to the SAFARI Montage system via the Administration tools:
    1. Navigate to Admin » Tools » Software Update History.
    2. Click on the Upload an ISO image of the update and install link.
    3. Browse to the location of the ISO file downloaded in Step 2 and click on Open.

    The ISO will begin uploading to the server. Once the upload is complete, the upgrade will begin and will take approximately one to two hours, after which the server will reboot.


Deploying the SAFARI Montage Media Player:

Go to to download the latest version of the SAFARI Montage Media Player and for instructions on how to deploy the player to your client environment.